Jurnal Terapan Ilmu Ekonomi, Manajemen dan Bisnis https://jurnal.polsri.ac.id/index.php/jtiemb Jurnal Terapan Ilmu Ekonomi, Manajemen dan Bisnis (JTIEMB) (<a href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1601526269&amp;1&amp;&amp;" target="_blank">ISSN Cetak:2746-4210</a>, <a href="http://issn.pdii.lipi.go.id/issn.cgi?daftar&amp;1601526416&amp;1&amp;&amp;" target="_blank">ISSN Online: 2746-4229</a>) merupakan jurnal yang berada di bawah Jurusan Administrasi Bisnis Politeknik Negeri Sriwijaya Politeknik Negeri Sriwijaya en-US Jurnal Terapan Ilmu Ekonomi, Manajemen dan Bisnis 2746-4210 <p>Authors who publish with this journal agree to the following terms:</p><ol><li>Authors retain copyright and grant the journal right of first publication with the work simultaneously licensed under <a href="http://creativecommons.org/licenses/by/4.0/" rel="license">Creative Commons Attribution 4.0 International License</a> that allows others to share the work with an acknowledgment of the work's authorship and initial publication in this journal.</li><li>Authors are able to enter into separate, additional contractual arrangements for the non-exclusive distribution of the journal's published version of the work (e.g., post it to an institutional repository or publish it in a book), with an acknowledgment of its initial publication in this journal.</li><li>Authors are permitted and encouraged to post their work online (e.g., in institutional repositories or on their website) prior to and during the submission process, as it can lead to productive exchanges, as well as earlier and greater citation of published work (Refer to <a href="http://opcit.eprints.org/oacitation-biblio.html" rel="license">The Effect of Open Access</a>).</li></ol> Kualitas Layanan dan Persepsi Manfaat terhadap Kepuasan Nasabah Menggunakan QRIS pada PT Bank Sumsel Bangka Belitung https://jurnal.polsri.ac.id/index.php/jtiemb/article/view/7200 <p><em>QRIS is a payment using the QR Code method that is easier, faster, and secure. Therefore the quality of service must be improved. This study aims to determine the use, service quality and perceived benefits of customer satisfaction using QRIS at PT Bank Sumsel Babel. This study uses a quantitative method which sources data from the results of questionnaires and data processing techniques using SPSS Version 26. This data processing uses multiple linear regression analysis. The results of this study conclude that the use of QRIS has an effect, because people in the current era use technology a lot for their daily activities and it is also more effective. The perception of benefits has an influence because the QRIS from the BSB bank is guaranteed confidentiality and is also safer to use than using cash. PT Bank Sumsel Babel must carry out socialization frequently and interestingly so that customers who do not know that transacting using QRIS get more benefits and benefits, and improve the quality of service even better and add features to QRIS so that it is maximized.</em></p> <p> </p> Nur Annisa Fadli Purwati Purwati Markoni Badri Copyright (c) 2024 2024-04-20 2024-04-20 4 1 1 9 10.5281/zenodo.11000514 Pengaruh Beban Kerja dan Lingkungan Kerja terhadap Kepuasan Kerja Karyawan pada PT. Satrindo Jaya Agropalma Kabupaten Musi Rawas https://jurnal.polsri.ac.id/index.php/jtiemb/article/view/8607 <h1>This study aims to determine the effect of workload and work environment on job satisfaction of employees of PT. Satrindo Jaya Agropalma Kab. Musi Rawas either simultaneously or partially. The type of research used is associative. Data collection techniques used in this study are questionnaires and documentation. Population in research at PT. Satrindo Jaya Agropalma Kab. Musi Rawas has 102 employees, and the sample number is 51 employees. The analysis of data used in this study is qualitative quantitative. The analysis technique used is multiple linear regression, f Test, t test and coefficient of determination with a significant level of 10%. The results showed that there is a significant influence of workload and work environment on Employee Job Satisfaction. Partially shows there is a significant influence of workload or work environment on job satisfaction of employees of PT. Satrindo Jaya Agropalma Kab. Musi Rawas. The result of the coefficient of determination adjusted R square is 0.529, this means that the workload and work environment are able to contribute to Employee Job Satisfaction by 52.9%.</h1> <p> </p> Fitantina Fitantina Efrina Masdaini Devia Salsa Fahriza Copyright (c) 2024 2024-04-20 2024-04-20 4 1 10 17 10.5281/zenodo.11000633