SELLA, Priska Septi Manda; LISNINI; NADRA, Abdiani Khairat. PENGARUH RESPONSIVENESS DAN EMPHATY TERHADAP KEPUASAN PELANGGAN PADA ZAFA TOUR PALEMBANG. Jurnal Pesona Sriwijaya, [S. l.], v. 1, n. 1, p. 16–20, 2023. DOI: 10.5281/zenodo.7685077. Disponível em: https://jurnal.polsri.ac.id/index.php/jpesona/article/view/5352. Acesso em: 23 nov. 2024.